Legal notice

Seller Information

Company Name: Contrad Co., Ltd.

Representative: Masaomi Kobayashi

Address: 2-19-13 Shinkoiwa, Katsushika-ku, Tokyo, 124-0024, Japan

Phone Number: +81-3-5661-9773

Email Address: info@chermel.jp

Sales Price

Please refer to the product listing page.

Payment Methods and Deadlines

Credit Card Payment & Mobile Payment: Charges will be applied at the time of order.

Additional Costs

Shipping Fees: Please refer to the Terms of Service.

Shipping Time

Items will be shipped within 3 business days after the order is placed or payment is confirmed.

Return Policy

• If you receive a product that differs from your order or is deemed defective by our company, we will accept returns or exchanges. If no replacement stock is available, we will issue a refund.
  • In this case, we will cover the return shipping costs.
• Please contact us within 7 days of receiving the product. We cannot respond to inquiries made after this period.
• As a rule, we do not accept returns, exchanges, or refunds due to customer convenience.